Cookie Policy

Learn how we use cookies and similar technologies to enhance your experience

Last updated: December 5, 2024

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you signed in, and understanding how you use our platform.

We use both first-party cookies (set by Donkomi) and third-party cookies (set by our partners) to support various features and services on our platform.

Manage Your Cookie Preferences

You can control which cookies we use on your device. Essential cookies are always enabled to ensure the website functions properly.

Essential CookiesRequired

These cookies are necessary for the website to function and cannot be disabled. They're usually set in response to actions you take, such as logging in or filling out forms.

Examples:

Authentication tokensSession managementSecurity tokensLoad balancing

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and region.

Examples:

Language preferencesRegion selectionUI customizationRecent searches

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our services.

Examples:

Google AnalyticsPage viewsClick trackingUser journey analysis

Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements and encourage users to engage with our content.

Examples:

Advertising campaignsSocial media integrationRetargetingConversion tracking

How We Use Cookies

Authentication & Security

We use cookies to keep you signed in securely, prevent fraudulent activity, and protect your account from unauthorized access. These cookies are essential for your security.

Preferences & Settings

Cookies remember your language preference, notification settings, and other personalization choices so you don't have to set them every time you visit.

Shopping Experience

Your shopping cart, recently viewed products, and favorite items are stored using cookies to provide a seamless shopping experience across sessions.

Analytics & Improvement

We analyze how you use Donkomi to identify areas for improvement, understand which features are most popular, and optimize your experience. All analytics data is anonymized.

Marketing & Advertising

With your consent, we use cookies to show you relevant advertisements and measure the effectiveness of our marketing campaigns. You can opt out of marketing cookies anytime.

Third-Party Cookies

We work with trusted third-party partners who may set cookies on your device to provide their services. These include:

Payment Processors

Paystack and Hubtel use cookies to securely process your payments and prevent fraud.

Analytics Services

Google Analytics helps us understand how visitors use our website to improve our services.

Social Media Platforms

Social media plugins (Facebook, Twitter, Instagram) may set cookies when you interact with share buttons.

Advertising Networks

Our advertising partners may use cookies to show you relevant ads based on your interests.

Your Cookie Choices

Browser Settings

Most browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies after each session
  • Set exceptions for specific websites

Opt-Out Links

For analytics and advertising cookies, you can opt out through:

Note: Blocking or deleting cookies may affect your ability to use certain features on Donkomi. Essential cookies are required for the platform to function.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We'll notify you of significant changes and ask for your consent where required.

Last updated: December 5, 2024

Questions About Cookies?

If you have questions about our use of cookies, please contact us.